Regulated processes stall between participants, not inside them. IQON gives every step an owner, a deadline and a dependency — across colleagues, customers, owners, signatories and external advisers.
Every step belongs to a named person, internal or external. Nothing sits in a shared inbox.
A step that needs an earlier answer waits for it, then opens automatically.
Processes run in the order the obligation requires, not the order things happen to arrive.
Chasing happens without anyone having to remember to chase.
Overdue steps move up. Silence is not a resting state.
Where a case stands, and who it is waiting on, at any moment.
The same view across the whole book, for partners and compliance leadership.
Who did what, when and on what basis — recorded as it happens.
Generic workflow tools let you model anything, which means someone has to model everything. IQON is built around regulated relationships, so workflows can use compliance concepts such as beneficial ownership, periodic review and risk reassessment directly.
Every task attaches to the relationship record. When the process finishes, the record is current and the evidence is complete — there is no separate step where somebody writes it all up.
Workflows in IQON start from a compliance event: a change detected, a review falling due, an onboarding completed.
A change, a due date or a new case.
The right task to the right owner.
Reminders and escalation without manual effort.
A named person makes the call.
Evidence written as the work completes.